1- What year did you start at Ricky Richards?

Since 1984

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Constantly evolving from somewhere between “still don’t know” and “almost got it”. Chief Distraction Officer still has a ring to it.

3- What are your professional strengths in this role?

I don’t like constraints and the so called ‘normal’ way of doing things. We do it because others won’t do it.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Letting go of more things as our management team become stronger. Finding where I can be of the most benefit to the company rather than doing things because I have done them for years. I don’t believe that there is a ‘new normal’ there is rather a ‘new way’. Adapting to less people in the office on a daily basis is challenging for a company like ours. We are very much in each other’s lives at work and with more remote work occurring that has disappeared a little.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Got really focussed on our sales and had more interaction with our customers. That’s not a job baby, that’s simply fun!

6- If you could be a superhero for a day, who would you be?

I reckon if I said Wonder Woman we could gauge how many people read these bios. Truth be known I reckon I was a closet bat because I always wanted a utility belt as a kid. If anybody is reading this, I never did get that utility belt – just saying.

7- Favourite sports team?

The mighty Sydney City Roosters in rugby league and the Carlton Blues in AFL. Go you good things!

8- What is one thing on your ‘bucket list’?

A bucket?

1- What year did you start at Ricky Richards?

2013

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I wear several hats in my position of GM and it starts with the coach’s hat that backs my team 100% and gives them everything they need to fulfill their roles as well as the pep talks about our game play. I very much wear the cheerleader hat as a passionate advocate of all things Ricky. I have a fantastic team that go above and beyond daily to make our customers lives easier and that is something to pump those pom poms for. Then I can get all serious in wearing my strategy hat, when we talk the ‘future’ Ricky and positioning ourselves as leaders in textiles in Australia, holding our values at the core of every decision we make and ensuring we encompass our social responsibility. Then lastly, I wear the hat of integrator to the visionary, Laurel to Hardy, ying to yang, otherwise known as Ron’s (the owner/my boss) ballast. Ron has the big, hairy, audacious ideas and my job is to take them, distil them into a workable idea and engage the team to implement it as part of the overall vision.

3- What are your professional strengths in this role?

I’m not sure if you can get professional training on being Laurel to Hardy, but I was fortunate to work for some really amazing bosses in the past that allowed me to see what good partnerships and teams looked like and I continually want to emulate that. I was once described as the ‘Swiss army knife’ at a previous organisation and I think my adaptability and various roles in Operations have steered me into the role of GM and it has always been about finding solutions. I love getting my hands dirty and seeing how everything works. Yes, I was that kid that always asked why? And I am still doing it!

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

2020 has been the greatest year of awareness personally and professionally for me. March 2020 will certainly go down as the month of fear of the unknown and action. Moving all the office staff was very quick and easy based on some IT upgrades that had been done in the months preceding and we had a team that wanted to make it work. As GM, staying focused was the biggest challenge as the media threw a lot of noise out there so it was important to check that the team were ok, could work and were mentally coping. In the background, myself and our FC Jim were working on ‘what if’ scenarios for the business and how long we could survive if we did have to close down for a period. So, for me, I think that 2020 has shown me that we can’t take anything for granted, the luxury of freedom we are afforded in this country can be taken away in a moment and we all have a duty to reconnect to each other in new ways. Not only to do business but to check in that people are ok. My role has always been accountable to the P&L, but now it is just as accountable to the welfare of the people that make up that P&L and that includes not only our team, but our customers and suppliers too.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

This is a hard one for me as I’m my own harshest critic, but I would like to think that staying the course and holding strong for the team was the difference. We didn’t knee jerk because of a couple of poor months, we kept up our purchasing and made contingency plans for extra stock if one of our suppliers were about to go into lockdown. This held us in good stead, and I can say from the feedback received that we have been one of the strongest suppliers in the industry in maintaining supply. This has been an unprecedented season in regard to demand for many of our customers and we are glad that Ricky was part of their success.

6- If you could be a superhero for a day, who would you be?

My 2 favourites as a child were the Incredible Hulk and She Ra. Putting aside that the Incredible Hulk had anger issues, they both displayed strength that I admired to stand up and make a difference.

7- Favourite sports team?

Not a massive sports nut, and as a recent addition to the QLD population, I have been warned my job is on the line if I convert to a maroon! But I technically have been a maroon since I was 12, or a ‘jambo’ as supporters of Heart of Midlothian, local Edinburgh team, are known. And then there is Scottish Rugby, but they are no longer what they once were…… best not to pick a team!

8- What is one thing on your ‘bucket list’?

Some of my bucket list items are formed from books from when I was a child and one thing I ‘had’ on my bucket list was to see the ‘Great wall of China’ and in 2017 I was lucky enough to spend 5 days walking it raising money for Melanoma Institute Australia, meeting the best bunch of people and understanding the devasting disease that Melanoma is. But another is to go see the heads on Easter Island. I was always fascinated with the folklore of how the heads got there.

1- What year did you start at Ricky Richards?

March 2018

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am responsible for all financial/tax, purchasing & IT functions as well as customer service. To make sure that the support functions exceed the expectations of our clients and stakeholders.

3- What are your professional strengths in this role?

To apply my years of experience in senior finance, general management & operational roles to ensure I can add value and financial leadership to the business.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I have never had to work from home before which required a new mindset, a change to technology & a different way of engagement.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Helping steer the business through the curve balls and keeping the team up to date and focused.

6- If you could be a superhero for a day, who would you be?

Batman – (cool toys)

7- Favourite sports team?

None specifically but love motor racing

8- What is one thing on your ‘bucket list’?

Drive a really fast racing car (& not make a goose of myself…too expensive if you do).

1- What year did you start at Ricky Richards?

Jan 2017

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

To offer a Textile Solution and make dealing with Ricky’s a great experience.

3- What are your professional strengths in this role?

Coming up with a solution to a customer’s problem, sometimes things are not perfect, but I always say to my team, let’s find a solution to offer.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

One of the noticeable changes has been technology, probably fast forwarded everyone, Zoom Meetings are the normal, especially in Melbourne, work from home flexibility has increased which saves time in traffic and more family time.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Keeping everyone positive and having fun in uncertain times.

6- If you could be a superhero for a day, who would you be?

7- Favourite sports team?

Carlton Football Club

8- What is one thing on your ‘bucket list’?

Re-visit New York, went in 2019 and just touched the surface, magic city.

1- What year did you start at Ricky Richards?

July 2014

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am the HR person of an awesome family!

3- What are your professional strengths in this role?

People and culture

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

The new norm has taken us all by surprise, but working with a collaborative team who adapted quickly to this change has made my role stronger, and shown that no matter where our Ricky family are we are one team.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

I took on a small territory of Ricky customers and jumped on the phone. It was great to help out.

6- If you could be a superhero for a day, who would you be?

Hands down, Wonder Woman!

7- Favourite sports team?

Team... I am bit biased; I am a Fed-Express girl. Go Roger!

8- What is one thing on your ‘bucket list’?

Travel around Europe

1- What year did you start at Ricky Richards?

2019

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Customer Experience Manager, assisting the Ricky’s team in providing the greatest possible service for our customers.

3- What are your professional strengths in this role?

Restless creative problem solver. Looking for “yes we can” solutions for customers.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

2020 was a year to remember, we all worked hard and adapted to change. The new norm sees us all being very agile and flexible, the combination of working in the office or remotely is now the one thing. Through this roller coaster of a year our priority was to continue providing the best possible service that Team Ricky is renowned for.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Here at Ricky, it is clear that our customers are everything and we as a team all work together to clear the road for positive customer experiences. Over the last 12 months we have continued to work extremely hard to clear any roadblocks with the intention of making every interaction with Ricky’s as easy as possible.

6- If you could be a superhero for a day, who would you be?

Any one of them who is strong and had the ability to fly – would come in handy to get some deliveries to customers quickly!

7- Favourite sports team?

Wests Tiger (NRL) & Australian cricket team

8- What is one thing on your ‘bucket list’?

Watch the 1st day of an Ashes cricket test match at the home of cricket (Lords) that would of course happen straight after watching the Wests Tigers take out the NRL premiership.

1- What year did you start at Ricky Richards?

September 2016

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

My role is to assist with the inhouse projects and overall administration management

3- What are your professional strengths in this role?

Organising and time management are important parts of my role! 

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I worked from home prior to COVID-19 so this was already my normal but throughout 2020 my role still changed and moulded into a more structured position. With everyone now working from home we have all had to rely on each other more than ever before.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

My role has only recently been created. 12 months ago I was working closely with the sales team, being able to evolve and assist with strengthening the department. Being a resource for the sales team I think has been a great move and being their support made a difference. 

6- If you could be a superhero for a day, who would you be?

Mystique. She just has a supercool power!

7- Favourite sports team?

Blue and Gold all the way.

8- What is one thing on your ‘bucket list’?

Visit Eqypt, so much history to see.

1- What year did you start at Ricky Richards?

1998

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I assist the Ricky sales team by providing support over the phone to our customers. If they have any questions related to products, freight or just need a chat in general I am always there to help.

3- What are your professional strengths in this role?

Problem solving & entering customers’ orders quickly.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I can now work from home and I never thought my role would ever allow me to be able to work from home. I love that new flexibility. Monday and Tuesday, I go into the office and it is great catching up with everyone face to face and then on Wednesday and Thursday I work from home. It is really quiet in the house, so I get a lot done. I am actually very lucky to have Friday’s off after nearly 23 years of doing full time hours with Ricky.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Making sure orders are entered so the Ricky warehouse team can get them sent to our customers in a timely manner.

6- If you could be a superhero for a day, who would you be?

Cat woman, not sure if she’s a superhero but I’m definitely a cat person.

7- Favourite sports team?

Collingwood, I love AFL

8- What is one thing on your ‘bucket list’?

I’d love to go back to Las Vegas and Maui when we can travel again.

1- What year did you start at Ricky Richards?

Since August 2017

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am a Customer Service Officer

3- What are your professional strengths in this role?

My professional strengths would be being able to work in a team, customer service skills, attention to detail and a quick learner

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I would not say my role has changed, more so just adapting to work from home.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Assisting our customers & ensuring the best service I can during these tough times.

6- If you could be a superhero for a day, who would you be?

Supergirl

7- Favourite sports team?

I do not follow sports.

8- What is one thing on your ‘bucket list’?

To go Bora Bora or the Maldives if COVID-19 ever goes away.

1- What year did you start at Ricky Richards?

2021

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

My role is to assist the sales team in all aspects of sales, marketing and customer service administration. 

3- What are your professional strengths in this role?

Organisation and identifying what everyone needs 

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Started in 2021 

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Assisting the sales team

6- If you could be a superhero for a day, who would you be?

Raven from Teen Titans

7- Favourite sports team?

Penrith Panthers, Boston Celtics, Rafael Nadal 

8- What is one thing on your ‘bucket list’?

To take a road trip on the North Coast 500 in Scotland 

1- What year did you start at Ricky Richards?

July 2010

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am the copywriter for the team which allows me to set the tone and speak as ‘Ricky’ to our customers and the wider world in all our marketing tools. I also assist our General Manager with key marketing projects and anything she or the Management team need support with.

3- What are your professional strengths in this role?

Communication and organisational skills

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I now only work in the office one day a week and three days from home – keeping Fridays as my day off. 2020 really showed the business world that no matter what you do, you can be trusted, and do you job at home if need be. I have adapted well to this, as less travel time means more family time. Although as a bit of an oldie, I do miss face to face chats with my team but Team App and Zoom makes that almost the same.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

This is a hard one for me to answer as I have had two more children in the last two years, but even during my time off, I have always supported the team and stay in tune with their work and offer to help when they need.

6- If you could be a superhero for a day, who would you be?

Jean Grey

7- Favourite sports team?

Penrith Panthers – NRL and Sydney Thunder – Big Bash Cricket

8- What is one thing on your ‘bucket list’?

To release a book about ASD, anxiety and all that is in between.

1- What year did you start at Ricky Richards?

1998

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

My role is to organise all marketing materials for the company eg; all flyers, datasheets, advertising, printing, samples etc. I also manage all the sample making projects/requirements for the company eg, sample books, sample folders and any custom sampling for our customers.

3- What are your professional strengths in this role?

My attention to detail; I’m a colour matching expert and my knowledge of all design types.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

My role changed from working in the office the majority of the time with one day at home to completely switching and now working from home the majority of the time and one day in the office. It was interesting at first as I found myself rarely getting off my chair LOL…. the adjustment was very easy having already had a workstation at home. The “new normal” is great for the family and especially not having to worry about what to wear each day that I need to iron…. LOL

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

To have the continuation of all marketing materials, samples etc available with no issues

6- If you could be a superhero for a day, who would you be?

Bat Woman in disguise

7- Favourite sports team?

Tigers

8- What is one thing on your ‘bucket list’?

Combining all our home movies together

1- What year did you start at Ricky Richards?

December 2008

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

The Debt Collector Lady – and part time nice Internal Salesperson

3- What are your professional strengths in this role?

Don’t think I have any….

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

My role didn’t change – I only took on the Internal Sales role in June last year – but the ‘show went on’ as all the customers still felt as though we were all in the office

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

I was very scared to try and sell to my customer database – but once I saw the outcome of all the samples being sent out, I was so over the moon.

6- If you could be a superhero for a day, who would you be?

I am a single mum trying to be a MUM and Dad to my daughter so I am a Superhero every day, but if you are asking which character it would be Superwomen!

7- Favourite sports team?

Fenerbahce – Turkish Soccer Team

8- What is one thing on your ‘bucket list’?

I am shit scared of heights and am planning to climb the Harbour Bridge one day – but still don’t have the confidence to do it.

1- What year did you start at Ricky Richards?

January 1989

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Making sure the company bills are paid on time.

3- What are your professional strengths in this role?

Committed, Honest, reliable

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

2020 living proof of you can work from home efficiently

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

I worked mostly from home without any problems, I consider myself lucky to have a job where we are all like family. I was super exited to see my colleagues in our Teams meetings online.

6- If you could be a superhero for a day, who would you be?

Superman

7- Favourite sports team?

St George Dragons

8- What is one thing on your ‘bucket list’?

Dinner at the restaurant under the Indian ocean

1- What year did you start at Ricky Richards?

February 2021

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am the ‘money spender’! The one who makes sure that our customers have materials and fabrics to buy, and the enviable task of ascertaining that they get delivered on time the most efficient way possible.

3- What are your professional strengths in this role?

The ability to identify the needs of all the company’s stakeholders (both internal and external), then find the best ways to cater to those needs. Being a great listener and an even better communicator, which leads to establishing strong relationships with stakeholders, work colleagues and suppliers, based on trust and productive collaboration!

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Just the new kid on the block, and the ‘new normal’ is my standard work conditions. Looking forward to contributing value to my new professional home.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Procurement has always been a dynamic function and adapting to the modern challenges, be it in technology, logistics, supply chain and/or risk management.

6- If you could be a superhero for a day, who would you be?

Just would like to be a health worker, who will be remembered in history as the true heroes of 2020!

7- Favourite sports team?

I am an avid basketball follower and would have the Michael Jordan led Chicago Bulls (6 NBA titles) as my favourite.

8- What is one thing on your ‘bucket list’?

See the northern lights.

1- What year did you start at Ricky Richards?

2019

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Warehouse Manager

3- What are your professional strengths in this role?

Organise work orders and staff

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Working two shifts in one day

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Trying to complete orders in 24 hours

6- If you could be a superhero for a day, who would you be?

Iron Man

7- Favourite sports team?

Tottenham Hotspur F.C

8- What is one thing on your ‘bucket list’?

Climbing Mt Everest

1- What year did you start at Ricky Richards?

2004

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

To maintain stock integrity

3- What are your professional strengths in this role?

Ability to figure out why stock is incorrect and fix it. I have a lot of knowledge about our textiles.

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Beginning the implementation of a new system of stock control has been challenging with a steep learning curve.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Correctly labelling of old or confusing stock has helped to speed up the picking system.

6- If you could be a superhero for a day, who would you be?

Astro Boy

7- Favourite sports team?

NSW Blues

8- What is one thing on your ‘bucket list’?

Find a lost city in the Amazon jungle

1- What year did you start at Ricky Richards?

2020

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Forklift, picker and packer

3- What are your professional strengths in this role?

Work ethics

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

Same role with minor changes that I have adapted to well

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Doing a correct job

6- If you could be a superhero for a day, who would you be?

McLovin

7- Favourite sports team?

Don’t follow sports

8- What is one thing on your ‘bucket list’?

Lots of stuff

1- What year did you start at Ricky Richards?

2018

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Make and dispatch samples.

3- What are your professional strengths in this role?

My can do attitude

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I am now working morning shifts

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Did our best to keep up with making and sending out samples

6- If you could be a superhero for a day, who would you be?

Deadpool

7- Favourite sports team?

South Sydney Rabbitohs

8- What is one thing on your ‘bucket list’?

Camp under the Aurora lights in Tromso, Norway

1- What year did you start at Ricky Richards?

2014

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Sample room coordinator

3- What are your professional strengths in this role?

Making and prepping samples for the customer requests

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I have changed to afternoon shift

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

I am not sure but I always do my very best for the team

6- If you could be a superhero for a day, who would you be?

No one, I don’t want to be a superhero

7- Favourite sports team?

Don’t have one

8- What is one thing on your ‘bucket list’?

To explore the North Pole

1- What year did you start at Ricky Richards?

2013 as a casual through and agency abd fulltime with Ricky from 2014

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Pick and pack plus a wide range of assorted duties

3- What are your professional strengths in this role?

I rarely take time off

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I now work from 10am until 6pm instead of 8am until 4pm

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

I hardly have had time off so I don’t fall behind in any of my tasks

6- If you could be a superhero for a day, who would you be?

Deadpool

7- Favourite sports team?

West Tigers

8- What is one thing on your ‘bucket list’?

Travel to America

1- What year did you start at Ricky Richards?

2011

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Cutter

3- What are your professional strengths in this role?

Cutting and cleaning

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I start work at 6am

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Cut the fabric on time with no defects

6- If you could be a superhero for a day, who would you be?

Superman

7- Favourite sports team?

Dragons

8- What is one thing on your ‘bucket list’?

Travel the world

1- What year did you start at Ricky Richards?

1999

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Cutter

3- What are your professional strengths in this role?

Cutting

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I am now working afternoon shifts

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Work attendance

6- If you could be a superhero for a day, who would you be?

Hulk

7- Favourite sports team?

All Blacks

8- What is one thing on your ‘bucket list’?

Parachute

1- What year did you start at Ricky Richards?

1989

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Putting rolls away

3- What are your professional strengths in this role?

Knowledge of business and location of fabrics

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

My role has not really changed.

5- If you could be a superhero for a day, who would you be?

John Wayne

6- What is one thing on your ‘bucket list’?

Day by day

1- What year did you start at Ricky Richards?

2011

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I cut textiles to size for the orders.

3- What are your professional strengths in this role?

Cutting

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I now start at 6am

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

No defects in my cutting jobs.

6- If you could be a superhero for a day, who would you be?

Superman

7- Favourite sports team?

Cowboys

8- What is one thing on your ‘bucket list’?

Travel the world

1- What year did you start at Ricky Richards?

20122

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Be sure customers receive the right product, and size product.

3- What are your professional strengths in this role?

Self-motivated

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Propose solutions when we face broblems.

6- If you could be a superhero for a day, who would you be?

Superman

7- Favourite sports team?

Real Madrid (soccer)

8- What is one thing on your ‘bucket list’?

Jumping from hot air balloon

1- What year did you start at Ricky Richards?

2020

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

I am a ‘cutter’ meaning I cut the product to size, ensuring all information is correct first and then once that is done, we send to the customer.

3- What are your professional strengths in this role?

Heavy cuts

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I officially became a cutter, no more side jobs and tasks, so now I can focus on improving my numbers.

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Focusing on heavy cuts so the team can smash through everything else.

6- If you could be a superhero for a day, who would you be?

Black Panther

7- Favourite sports team?

All Blacks

8- What is one thing on your ‘bucket list’?

Santorini

1- What year did you start at Ricky Richards?

2018

2- In words that potential customers, who know nothing about Ricky will understand, what is your role?

Dispatching and admin work

3- What are your professional strengths in this role?

Computer savvy, Microsoft office knowledge and data entry

4- Looking back on the year 2020, how has your role changed and how have you adapted to the ‘new normal’?

I officially started my admin and dispatch duties and also my hours have changed

5- What was one job that you did well in the last 12 months that you know made a big difference to your customer or your team?

Being able to dispatch all orders accurately and in a timely manner

6- If you could be a superhero for a day, who would you be?

Iron Man

7- Favourite sports team?

Sydney Roosters

8- What is one thing on your ‘bucket list’?

Travelling the world